Privacy Policy

Information We Collect

Information You Provide:

• Name and email address (optional)
• Orthodontic quote details (treatment type, cost, orthodontist info)
• Location/zip code
• Provider experience level (optional - helps improve analysis accuracy)
• Payment information (processed by Stripe - we don't store card data)

Information We Collect Automatically:

• IP address and device information
• Pages visited and time spent
• Referral source
• Browser type and operating system

How We Use Your Information

1. To Provide Our Service

• Analyze your orthodontic quote
• Generate your personalized report
• Process your payment

2. To Improve Our Service

• Analyze trends in orthodontic pricing
• Improve our AI analysis accuracy
• Identify common red flags

3. To Communicate With You

• Send you your analysis report
• Respond to support inquiries
• Send service updates (if you opt in)

4. For Legal Compliance

• Comply with tax and legal requirements
• Prevent fraud and abuse

What We Do NOT Do

• We do NOT sell your personal information to third parties
• We do NOT share your orthodontic details with orthodontists or insurance companies
• We do NOT use your data for marketing purposes without consent
• We do NOT store your payment card information

Data Security

• All data is encrypted in transit (HTTPS)
• Payment processing is handled by Stripe (PCI-DSS compliant)
• We implement reasonable security measures to protect your information
• However, no online service is 100% secure

Your Rights (California CCPA)

You have the right to:

• Know what personal information we collect
• Delete your personal information
• Opt-out of data sales (we don't sell data, but you can request deletion)
• Non-discrimination for exercising your rights

To exercise these rights, email: [email protected]

Data Sources & AI Training

Our AI analysis uses pricing data from the following sources:

• Publicly available pricing data from orthodontic providers
• User-submitted quote information (anonymized and aggregated)
• Historical pricing trends and market data
• Regional cost-of-living and market condition data

Important Limitations:

• Our pricing database is updated periodically but may not reflect all local providers
• Data may lag current market conditions by weeks or months
• We cannot account for all factors affecting orthodontic pricing (provider expertise, location, specific techniques, materials)
• Our database may not include all orthodontists in your area
• AI analysis is based on statistical patterns and is not 100% accurate

Data Retention

• Quote data: Deleted after 1 year unless you request otherwise
• Account data: Retained as long as your account is active
• Payment records: Retained for 7 years (tax requirement)

Third-Party Services

We use:

• Stripe for payment processing (see Stripe's privacy policy)
• Google Analytics for usage analytics (anonymized)
• Manus for authentication and hosting

California "Shine the Light" Law (Civil Code §1798.83)

Under California Civil Code Section 1798.83, California residents have the right to request information about the categories of personal information we share with third parties for their direct marketing purposes.

Our Policy:

BracesWatchDog does NOT share your personal information with third parties for their direct marketing purposes. We do not sell, rent, or disclose your information to third parties for marketing.

To Request Information:

If you are a California resident and would like to request information about our data sharing practices, email [email protected] with the subject "California Shine the Light Request." We will respond within 30 days.

Children's Privacy

BracesWatchDog is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this privacy policy. We will notify you of significant changes via email or by posting on our site.

California Privacy Rights Summary

California residents have the following rights under state privacy laws:

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• CCPA Rights: Access, delete, and opt-out of data sales (we don't sell data)
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• Shine the Light Rights: Request information about third-party data sharing (we don't share for marketing)
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• CPRA Rights: Correct inaccurate data and limit use of sensitive personal information
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• Non-Discrimination: We will not discriminate against you for exercising your privacy rights
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Contact Us

For privacy questions or to exercise your rights:

n Email: [email protected]
n Privacy Email: [email protected]
n Address: BracesWatchDog LLC, 455 Market St Ste 1940 PMB 303242, San Francisco, California 94105-2448, USn