Privacy Policy
Last Updated: April 2026
Your Privacy Matters
We take your privacy seriously. Your orthodontic information is sensitive and personal. We will never sell it, share it with third parties, or use it for marketing without your consent.
Information We Collect
Information You Provide:
- Name and email address (optional)
- Orthodontic quote details (treatment type, cost, orthodontist info)
- Location/zip code
- Provider experience level (optional - helps improve analysis accuracy)
- Payment information (processed by Stripe - we don't store card data)
Information We Collect Automatically:
- IP address and device information
- Pages visited and time spent
- Referral source
- Browser type and operating system
How We Use Your Information
1. To Provide Our Service
- Analyze your orthodontic quote
- Generate your personalized report
- Process your payment
2. To Improve Our Service
- Analyze trends in orthodontic pricing
- Improve our AI analysis accuracy
- Identify common red flags
3. To Communicate With You
- Send you your analysis report
- Respond to support inquiries
- Send service updates (if you opt in)
4. For Legal Compliance
- Comply with tax and legal requirements
- Prevent fraud and abuse
What We Do NOT Do
- We do NOT sell your personal information to third parties
- We do NOT share your orthodontic details with orthodontists or insurance companies
- We do NOT use your data for marketing purposes without consent
- We do NOT store your payment card information
Data Security
- All data is encrypted in transit (HTTPS)
- Payment processing is handled by Stripe (PCI-DSS compliant)
- We implement reasonable security measures to protect your information
- However, no online service is 100% secure
Your Rights (California CCPA)
You have the right to:
- Know what personal information we collect
- Delete your personal information
- Opt-out of data sales (we don't sell data, but you can request deletion)
- Non-discrimination for exercising your rights
To exercise these rights, email: [email protected]
Data Retention
- Quote data: Deleted after 1 year unless you request otherwise
- Account data: Retained as long as your account is active
- Payment records: Retained for 7 years (tax requirement)
Third-Party Services
We use:
- Stripe for payment processing (see Stripe's privacy policy)
- Google Analytics for usage analytics (anonymized)
- Manus for authentication and hosting
Children's Privacy
BracesWatchDog is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this privacy policy. We will notify you of significant changes via email or by posting on our site.
Contact Us
For privacy questions or to exercise your rights:
Email: [email protected]
Address: BracesWatchDog LLC, 455 Market St Ste 1940 PMB 303242, San Francisco, California 94105-2448, US
⚠️ Important Notice
BracesWatchDog is an educational platform. We are NOT a HIPAA-covered entity. Do not submit medical records, X-rays, diagnosis codes, or any protected health information through our service.